1. Definitions
1.1 "We" or "Us" refers to Fairfax Europe Ltd
1.2 "You" or "The Buyer" refers to the person placing the order and entering into this contract.
1.3 "Goods" refers to the products we offer for sale via this website and supply to you under this contract.

2. Payment
Online payments may be made by debit or credit card and full payment will be taken at time you place your order.
The price shown for goods excludes postage and packing. The charge for postage and packing, if applicable, is shown in the checkout before you are asked to confirm your order. All prices include VAT at the current rate.
All card payments are processed using an independent company's secure payment processing system. We do not see, or have access to, any of your payment card information.

3. Accuracy of content
Fairfax Europe Ltd has taken every care in the preparation of the content of this website to ensure that all our web prices and descriptions are accurate and up to date but on rare occasions it is possible that errors may occur. Our sales team will check the details of your order and if we find that there is a pricing or other error we will notify you as soon as possible and give you the choice to proceed with your order at the correct price or specification or to cancel your order and obtain a full refund. If we do not receive a response to this notification within seven days we will cancel the order and issue a refund of your payment.
We have made every effort to ensure that the colours of our products that appear on our website are accurate. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor display of any colour will accurately reflect the colour of the product on delivery.

4.Delivery details
We are unable to give precise delivery times unless agreed in advance. Our standard delivery time is 2-3 working days from the day after the order is placed and between the hours of 8.00am and 8.00pm. Fairfax Europe Ltd will not entertain any claim for compensation because of late delivery, which is handled by a third party carrier and is out of our control. We cannot accept liability for time or economic loss as a result of non or late delivery. Fairfax Europe Ltd cannot be held responsible for late deliveries if the customer has entered the wrong address or postcode during checkout. Please note, our published delivery prices are for UK mainland only. For deliveries to Northern Island, Scottish Highlands and any other offshore locations please contact us for a delivery quote before placing your order.

5. Your delivery
We use a national courier service for most deliveries. When the delivery arrives, please check the item(s) are free from damage before signing. Please also check that you have received the correct item(s) and colour(s). If damage is found, please write so on the carriers delivery note. Any damage must be reported to Fairfax Europe Ltd within 24 hours of signing. Fairfax Europe Ltd will not accept any claims for compensation arising from non,refused,failed,delayed,returned deliveries by either the carrier or yourself on the basis of being unable to deliver.

7. Consumer Contracts Regulations 2013 - Cancellations & Returns
You have the right to cancel your order, prior to shipment, for any item purchased on this website, for a full refund.

If an order has already been shipped and has left our possession, you will have to arrange for the return of the item(s), to us, at your own expense before we will refund the purchase. We require written confirmation from you, either by letter or email to sales@fairfaxuk.com that you wish to return the item(s).
Also, under the Consumer Contracts Regulations 2013, you have 14 days starting from the working day after you received your goods, to cancel your order for a full refund. You are required required to pay all return postage and the goods must be unused and in their original packing. If the product has been used, or you do not have the original packing, this will be deemed as acceptance of goods and we will accept or decline the return at our discretion.
You are under a duty to take reasonable care of the goods until they have been returned to and received by us.

8. Faulty items
In the unlikely event that you receive faulty or damaged goods, please contact us and we will arrange for the faulty or damaged goods to be collected and replaced. You cal call us on 01622 662121 or email sales@fairfaxuk.com

9.Contact details
The full name of our company is Fairfax Europe Ltd
Our registered address is,
"Bellfield" (Office)
Plough Wents Road
Chart Sutton
Kent
ME17 3RU
Registration No- 3883586
Vat No 725 0782 38

  • 0 items